Mattress Direct in Gulfport, MS Closed now

Reviews about Mattress Direct

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  December 05, 2019, by JJ MINN
  In store service is very good. All I have to say is DO NOT leave the store unless you are absolutely sure you have checked and DOUBLE checked your order. I had faith that the manager would know what he was doing, he was phenomenal to deal with in the store. But, he rung up the wrong mattress....First, it took a week to receive the mattress, I felt something was wrong with it immediately. We slept (well tried too) on it for one night. I tried to convince myself that it was just because it was brand new. Then I saw that the tag said FIRM and I clearly indicated in the store that I wanted PLUSH. The very next day after we got the mattress I went straight back to the store and told them it was wrong. NIGHTMARE! We have been suffering with the wrong mattress for over a week now because they couldn't correct it sooner. Our correct mattress is coming this week but, the mattress we have had to suffer with is absolutely TERRIBLE. Have not had much sleep at all this whole time. ;( Totally disappointed, but at least they are fixing it.....Note to self: NEVER AGAIN